Returns Made Easy – Shop Risk-Free at TrailStride

We want you to love your footwear from TrailStride. If something isn’t quite right, our return policy is designed to be simple, fair, and fast.

⏳ Return Eligibility

Returns are accepted within 30 days of receiving your order.

✔️ Return Requirements

To be eligible for a return, items must be:

• Unused, undamaged, and clean

• In the original shoe box or packaging

• Returned with proof of purchase (order number or invoice)

Items worn outdoors or returned in poor condition will not be accepted.

🔁 How to Initiate a Return

1. Reach out to us at [email protected] or call +1 (765) 555-3609 to begin the return process.

2. Our support team will provide you with the return address and next steps.

3. Return the product using your preferred trackable shipping service.

4. Once we receive and inspect the return, we will process your refund within 5–10 business days.

Customers are responsible for return shipping costs unless the item was defective or sent in error.

📌 Additional Notes

• Refunds will be issued to the original payment method.

• Shipping fees (if any) are non-refundable.

• We currently do not offer exchanges. Please reorder if you need a replacement.